FAQ

Are the stickers awesome?

Yes! The stickers are made of high koality vinyl. It's water-proof, weather-proof, sad-proof... and no guarantees, but it's probably potato-proof, too. Made of 100% rainbows and sunshine. Stick them on laptops, waterbottles, journals, computer screens, faucets, doorknobs, ice cream cartons, bananas, and more!

What are transfer stickers?

Transfer stickers are an easy way to get intricate stickers onto any smooth surface. Learn more about it and how to use it here!

When will I get my stickers?

After you place your order, we will package and send out your order as soon as possible, within 1-2 business days. Cuddly Potatoes is just starting out, so for now we are only offering USPS First Class Package Service, which should take 2-5 shipping days domestically or 10-15 days internationally. Overall, your package should take 3-7 business days (U.S.) or 11-17 business days (International) to reach you after you place your order.

Is there tracking?

Yes, or no -- Depends on the option you choose!

  • There is a "Stickers & Postcards ONLY -- USPS Letter Mail" option at checkout if you only have stickers or postcards in your cart. This will be sent in a regular envelope with stamps, so there is NO tracking. 

    I created this to be an affordable option for you all, but unfortunately I can NOT replace damaged or lost orders with this option! You will still receive an email when the envelope is shipped out, but because there is no tracking or rigid mailer, I cannot guarantee anything. If you're concerned about lost or damaged mail, I highly recommend choosing the Standard USPS Shipping option.

    Please only choose this if you ordered stickers & postcards. If you have other items in your cart, the order will be delayed because we'll have to contact you for the extra shipping charges. 

  • For all other options, you will receive a tracking number when we ship your parcel. Once we've shipped it, the accuracy and speed of the information associated with the tracking number is controlled by USPS.

    Sometimes, there are issues where USPS does not scan the package at every stop as you'd expect. This is hopefully rare, but it does happen. Your package should get to you regardless!

I haven't received my package yet!

If it's been 3 or more business days after the package was expected or marked delivered, please let us know, and we'll resolve it as soon as we can!

How much is shipping?

We ship domestically within the U.S. for a flat rate of $2.70. For domestic orders over $25, shipping is free!! Stickers & Postcards with the Letter Mail option are shipped for the flat rate of $1.10.

Do you ship internationally?

We do! The most affordable option is the previously mentioned "Stickers & Postcards ONLY -- USPS International Letter Mail" option. However, if you ordered any other items, you need to select the Standard USPS International Shipping option.

Shipping rates vary by country.

Shipping times depend on your location. We've seen packages arrive after 5 days, and packages arrive after 15! On average, it should take 10-15 business days.


For orders over $25, you should see a rate that is discounted by $2.70! (Equivalent to "free shipping" for domestic orders)

Please note, YOU are responsible for customs fees, if any. We will not mark items as gifts.

Who's awesome?

You are!!

What does "high koality" mean?

It's just a derpy way of saying "high quality" :) These vinyl stickers are awesomely waterproof and weatherproof. You can even stick them in the dishwasher!

Who in the world is Sir Walter Flufflebottoms?

Sir Walter Flufflebottoms is the lovable and preposterously round Potatocorn you see in Cuddly Potatoes products and art. He loves potatoes, friendly clouds, rainbows, bubbles, and cheese. 

Okay cool, and... Waffles??
Waffles is the most positive potato pal you could ever wish for. He loves everyone and always has a compliment for you, rain or shine. 

 

If you have any more questions, don't hesitate to reach out to jessica@cuddlypotatoes.com!